Terms of Use

We do our best to bring you the most accurate representation of every product offered by Fortes Health. However, we cannot guarantee that your computer monitor's display of any color will be accurate.

Fortes Health is committed to ensuring that our website is accessible to everyone, including people with disabilities.

To make the use of our websites a positive experience, we endeavor to conform to the Web Content Accessibility Guidelines (WCAG) 2.0 A/AA. We continuously seek to enhance our website, and increase the accessibility of our digital content, for all of our customers.

If you have an accessibility-related question or comment, or if you are having difficulty accessing information on this website, please call us at 1-866-297-1579 or email us at customerservice@forteshealth.com so we can provide you with the information you need through alternative means.

We also want to learn about any difficulty you may be having, or if you have any feedback to improve the accessibility of our website. When you email, it will assist our web team if you could specify the web page and provide any other relevant information to help us locate and understand the problem. We welcome your comments on how to improve our website’s accessibility.

Due to the increasing severity of COVID-19 and the critical demand of healthcare providers all over the country, we will be halting all consumer sales until further notice to focus on getting masks and personal protective equipment into the hands of the medical community members that need them the most.

Due to increasing demand and a high volume of orders, shipping times may take longer than expected. We know that these supplies are of the utmost importance, so we are working as hard as we can to get them to you as soon as possible.

We strive to provide you with the most accurate information possible. There may be times, however, when an error appears on our website relating to product descriptions, availability, pricing, or promotions. We reserve the right to correct any errors and to change or update information or cancel orders if any information on our site is inaccurate at any time without prior notice (including after you have submitted your order).

We’re here to support healthcare workers everywhere – If you work in the medical field, please call contact customerservice@forteshealth.com and we would be happy to work with you to provide a discount.

Please note that we are unable to match prices from auction and outlet stores or websites, as well as other retailers' discount promotions, shipping offers, gift cards, credit cards, and loyalty program offers. Final Sale items are neither returnable, exchangeable, or eligible for price adjustments. 

Questions? Please call us at 1-866-297-1579.

Our customer service hours are 8:30 AM to 5:30 PM CT, Monday through Friday (excluding major US holidays). If you reach us after hours, please leave us a message or send an email to customerservice@forteshealth.com. We will get back to you as soon as we can.